5 Steps to creating a Data Breach Response Policy for your Business


As cybercrime rates have increased, policy responses to data breaches are becoming more important for businesses.

As a company owner, for standing up to hackers you need more than just data breach protection.

You also need to build a response plan to the data breach.

When companies that have no response plans get hacked, they usually lose even more information about the customers.

This results in a massive reduction in rates of customer satisfaction and, at times, heavy fines.

Evite these findings by learning how to build a company response strategy for data breaches below.

1. Classify Data breach for your business

Defining what a data breach is for your company is the first step in developing an effective data breach response strategy for business.

Each company handles different customer information, so different definitions of data breaches are required.

If you own a retail store, you probably don’t have any of the social security numbers stored by your customers in your system.

Therefore, as with other forms of companies, you do not need to include social security numbers in your data breach policy.

Instead you can include in your description the loss of credit card data.

By establishing a clear description you remove any employee ambiguity.

2. Form a response team

Another crucial step to be taken when designing a strategy is to set up an response team.

Your response team will be made up of trustworthy employees from your company’s related departments.

Recruit honest personnel from your departments of human resources, information technology, and risk management.

Then designate people from your communications teams, as well as legal and senior management teams.

Large businesses may need more than one representative from each department so keep in mind the size of your business when forming your team.

Use this advice to successfully establish a response team and build an effective response plan for data breaches.

3. Make training a criteria

Next, make training a prerequisite of your response strategy to data breaches.

You need to teach your response team members how to handle data breaches in a quick yet cautious manner.

More so, you will prepare them to tell their colleagues what steps to take when there is a data breach.

Use a selection of preparation methods to ensure the response team is fully trained.

Commonly used techniques include in-house seminars and training sessions for the staff online.

To build an efficient data breach response strategy, choose the training processes that work best for your company.

4. Classify information to collect

You will also need to decide what information needs to be gathered during an incident to develop a data breach response strategy.

Most policies are composed of five areas of information.

These areas are timing, causation, breach profundity, company and legal actions.

When a data breach happens, it will be the duty of the staff on your response team to record the data.

You can stay organized during the breach with this information on hand, and resolve the issue quickly.

You can also use this information to plan easier for the next time you get hacked.

This is therefore a crucial step to take when creating your business response policy to data breaches.

5. Choose a plan of action

Finally, decide on an action plan to create a response policy to data breaches.

The Action Plan is a critical part of your response plan.

This details the steps the response team will take when there’s a violation. Include breach analytics procedures.

Then, define the steps required to contain it.

Containment techniques also include changing the passwords and reaching out to all organizations concerned.

Many business owners produce action plans for multiple types of scenarios.

This way, they can make sure their response teams are ready for any attack.

If you want to create a highly effective response policy to data breaches, it’s a good idea to do the same.

In Summary

To avoid losing large amounts of information when it is affected by cybercrime, a data breach policy needs to be established.

Start creating your policy by defining what constitutes a data breach for your company.

Then form a team of responsible, well-confident employees who respond.

Make training likewise a requirement in your plan.

You must also determine what information your response team needs to collect during a breach.

Finally, decide what action plan to follow for your response team.

Take these steps to create a business response policy with respect to data breach.

Komolafe Timileyin is a passionate entrepreneur that loves to solve entrepreneurial issues. He is also a blogger and an upcoming Engineer.

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